Quality Question Bank
for Exam preparation

Q2. X bar charts are uses to control the ______________ of a process.

1. Dispersion
2. Central tendency
3. None of the above
4. Both a and b

Q3. QFD stands for ______________

1. Quantity for deployment
2. Quality for deployment
3. Quality function deployment
4. Quality for decision

Q4. Quality management is defined as the process of ensuring that a project meets the ______________ of the product's clients, participants, and shareholders.

1. legal and financial obligations
2. expectations and desires
3. needs and expectations
4. legal and moral requirements
5. specifications and statements of work

Q5. In a six sigma improvement project the least experienced individuals are:

1. Red Belts
2. Master Black Belts
3. Green Belt
4. Black belts

Q6. Which of the following best characterizes the results of an increase in quality?

1. increased productivity, decreased cost effectiveness and increased cost risk
2. increased productivity, increased cost effectiveness, and decreased cost risk
3. reduced productivity and no change to cost effectiveness or cost risk
4. reduced productivity and an increase in overall product or service cost
5. increased productivity and cost-effectiveness

Q7. Quality assurance is

1. all of the above
2. top management's intention regarding quality
3. functions determining implementation of the quality policy
4. actions to provide confidence of satisfying quality requirements
5. responsibilities and processes which implement quality management

Q8. Two factors are said to interact when

1. the simple main effects of one factor are not homogeneous across all levels of the other.
2. the simple main effects of one factor are homogeneous across the levels of the other.
3. there are neither main effects nor simple main effects.
4. there are no main effects.

Q9. Which elements are required to calculate Sigma?

1. Number of defectives and range
2. Process performance and customer requirements
3. Cycle time and quality
4. Number of employees, number of customers

Q10. What does Clause 6 of ISO 9001:2015 provide details of?

1. Improvement
2. Planning
3. Operation
4. Leadership